Ordering Terms

We normally ship orders within the continental United States by Priority Mail. Sorry, no export orders at this time. Orders are normally shipped by Priority Mail.

Many selections are limited. And, we sometimes don't get around to removing items when they are no longer available. Therefore, please e-mail us a list of desired plants prior to placing an order. We will confirm that the plants are available and hold them for you pending payment.

For the very latest availability listings, check out our eBay store: https://www.ebay.com/str/austincreekorchids

Anything listed on eBay may also be purchased direct.

We accept check, morney order, payable to:

Austin Creek Orchids
315 Sprauer Road
Petaluma, CA 94952

Or, if you prefer, we can send you a Paypal invoice for electronic payment.

A 5% discount applies to all regularly priced items on orders totalling $150 or more. A 10% discount applies to all regularly priced items on orders totalling $300 or more. Discounts do not apply to specials.

California residents, please add 9.0% California Sales Tax.

Packing and Shipping Charges apply to all mail orders. Packing and Shipping Charges for USPS Priority Mail are as follows:

For orders less than $50, please add $15.00
For orders $51 - $80,  please add 30% of subtotal amount
For orders $81 - $100, please add 25% of subtotal amount
For orders $101 - $200, please add 20% of subtotal amount
For orders over $200,  please add 15% of subtotal amount
 
FedEx Express or UPS Air/Select shipping may be available for some 
addresses at additional cost. Please inquire for rates.

Full payment, including shipping and handling charges and applicable sales tax (for California residents) is required at order time. We currently accept payment by check or money order only.

To the best of our ability, all plants will be "as advertised" and arrive in healthy condition. If for any reason you are not satisfied with your order, please contact us immediately. In any case, refunds will be limited to the actual cost of plants, shipping and packing charges and applicable sales taxes only.